Order Updates

• How will I know the status of my order? We believe in keeping you in the loop. Once you place your order, we will keep  you posted via mail or Whatsapp when it's packed, shipped, and on the way, so you always know where it's at.

• Will I receive tracking information? Yes, we will keep you posted so you always know exactly where your order is at.

Shipping & Return Policies

• What payment methods are accepted? All orders are on a prepaid basis only.

• Do you offer Cash on Delivery (COD)? As a small business, we are currently unable to offer COD.

• Do you accept returns or exchanges? No, we do not accept returns or exchanges. Each piece is packed with care, and since we are a small business, we do not accept them. If you receive a damaged product, please share an unboxing video via whatsapp on +91 82339 14556 or on mehak@gulmoharbymehak.com

• Why is your policy so strict? Thank you for your understanding and for supporting our small business. As a smaller operation, we manage with limited resources, which means our policies on returns and exchanges help us maintain the quality and exclusivity of our collections. We are committed to meticulously packing every single piece with care and always strive to give you the best possible experience.

 If you have any further queries or concerns, please reach out to us on our WhatsApp-only number: +91 82339 14556